Shipping:

Please allow between 15-30 days for your order to arrive. If more than 30 days have passed please email us at support@onlinewearable.com to review the status of your order. Refunds will be handled through email if necessary.

Returns

All products purchased directly from Onlinewearable.com are covered under our 30 Day Return Policy! 

If you are not completely satisfied with your purchase, you are more than welcome to return the product(s) to us within 30 days for a product refund. 

Simply Follow 2 Easy Steps!



 

  1. Email us a Return Request via support@onlinewearable.com

Subject: Return or Refund Request
Message: Please make sure to include

Name
Email
Phone
Date Purchased
Order #
Type Of Claim
Warranty exchange request
or
Return Request

2. Ship back the product for a full product refund. Our Returns Department will contact customers when the package has been safely received and processed at our facilities.




To return your product, you should mail your product to us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

*Recommended: We suggest adding a tracking number/ delivery confirmation on returned packages to ensure that your return item is received. myicases.com is not liable for any Lost or Stolen return packages during transit/delivery.

*Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@onlinewearable.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@onlinewearable.comand send your item to: your address here.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.